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Terms of Service

Effective Date: 14 April 2025

1. Definitions

"Client" refers to any individual or entity using our services. "Services" refers to all technology, development, consulting, and digital services provided by STPL. "Deliverables" means all work product provided to the Client.

2. Engagement Terms

All engagements begin upon signed agreement or written confirmation. Project scope, timelines, and deliverables are defined in individual Statements of Work (SOW). STPL reserves the right to decline projects that conflict with existing commitments or ethical standards.

3. Payment Terms

Payment terms are specified in each SOW. Generally, 50% advance payment is required to commence work, with remaining payments tied to project milestones. All fees are exclusive of applicable taxes unless otherwise stated.

4. Intellectual Property

Upon full payment, STPL assigns to the Client all rights, title, and interest in custom-developed deliverables. STPL retains rights to pre-existing IP, general methodologies, and reusable components. STPL may use completed projects in portfolio and marketing materials unless otherwise agreed.

5. Confidentiality

Both parties agree to maintain strict confidentiality of proprietary information disclosed during the engagement. This obligation survives termination of the agreement for a period of 3 years.

6. Limitation of Liability

STPL's total liability shall not exceed the total amount paid by Client for the specific project giving rise to the claim. STPL is not liable for indirect, incidental, or consequential damages.

7. Termination

Either party may terminate the agreement with 30 days written notice. Client remains liable for all work completed and expenses incurred up to the termination date.

8. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hoshiarpur, Punjab.

9. Contact

For questions about these terms, contact admin@synturion.in